Guide
Burst pipe? What to do in the first 10 minutes
A burst pipe can release a lot of water into your home in a very short time. Acting fast can reduce the damage and make the repair easier to manage.
Step list:
- Turn off the water main: This is the most important step. Find your water meter (usually near the front boundary) and turn the valve clockwise until it stops.
- Drain the system: Open the lowest cold water tap in your house (usually a garden tap) to let the remaining water in the pipes drain out there rather than through the leak.
- Contain the water: Use buckets, towels, or a mop to catch as much water as possible and prevent it from soaking into carpets or floorboards.
- Turn off electricity: If water is leaking near power points, lights, or your switchboard, turn off the electricity at the main switch.
- Don't DIY: Attempting to patch a high-pressure pipe yourself can often lead to a bigger burst.
- Call Paul: Paul prioritises urgent burst pipe repairs across Melbourne where possible.
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